Frequently Asked Questions
Every shipment comes with a confirmation email containing your personal tracking number. Enter it on our tracking page and you'll see exactly where your package is.
Track your order here: https://angelafornyc.com/apps/parcelpanel
A detailed size chart sits on every product page, with measurements taken from the garment itself. If you're between sizes or simply want a second opinion, write to us — we'll gladly advise you personally.
You have 30 days from the moment your order arrives to request a return.
The cost of return shipping is carried by the customer. The only exceptions are damaged or incorrectly sent items — in those cases we cover the shipping ourselves.
After your return reaches us and the refund is approved, allow up to 10 business days for the amount to appear on your original payment method.
Full details: return-refund-policy
Let us know within 7 days of delivery and we'll resolve it quickly. Send an email to hello@angelafornyc.com including:
– The order number
– A few clear photos showing the damage
– A brief note on what went wrong
We'll take care of the rest. Your confidence in us is something we don't take lightly.
At this time we ship within the United States only.
Preparing your order: 1–3 business days (Mon–Fri)
Transit time: 8–12 business days (Mon–Fri)
Expect your parcel roughly 9–15 business days after purchase
More information is available in our shipping policy: https://angelafornyc.com/pages/shipping-policy
Order volumes are unusually high during our current sale, so a little patience goes a long way. Every piece is on its way to you as quickly as we can manage.
All major credit and debit cards are accepted, along with Apple Pay, Google Pay, Shop Pay.
Head to checkout and look for the field marked "Discount Code." Type your code, select "Apply," and the reduction appears in your order total straight away. Not working? Send us a message and we'll sort it out.
Yes, within the first 30 minutes after placing it. Beyond that window your order has entered processing and can no longer be stopped. You are of course still free to return the item once it arrives, following our standard return procedure.
Our customer care team is here for you.
👉 Contact form:
Contact
👉 Email: hello@angelafornyc.com
👉 Phone: +1 (424) 496-3726
We reply within 12–24 hours on business days (Monday–Friday).