Privacy Policy

Privacy Policy

This Privacy Policy sets out how Angela for NYC ("the Site," "we," "us," or "our") collects, uses, and shares personal information when you visit our website, use our services, or shop with us online.

Throughout this policy, "you" and "your" mean anyone who visits our site, uses our services, gets in touch with us, or buys from our store.

By using our website and services, you confirm that you've read and understood this policy and agree to your information being collected and used as described here. If you don't agree with it, please don't use our website or services.

Updates to This Policy

From time to time we may revise this Privacy Policy to keep up with changes in how we operate, what the law requires, or how we handle data.

When we make a change, the updated version goes live on this page with a new revision date. Where the law calls for it, we'll take extra steps to flag any significant updates to you.

Collecting and Using Personal Information

To run our store and provide our services, we gather personal information from a range of sources. Exactly what we collect depends on how you interact with us.

We may use that information to:

  • Provide products and services
  • Process orders and payments
  • Stay in touch with customers
  • Improve how the website and our services work
  • Meet our legal obligations
  • Keep the site and its users secure

The Types of Information We Collect

What we collect may identify you directly or may reasonably be linked back to you.

Information You Give Us Directly

As you use our website or services, you might share things like:

  • Your full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment confirmation details
  • Account login details
  • Messages to our support team

Some features only work if certain details are provided. Holding that information back may limit which services you can use.

Information Collected Automatically

When you browse the site, some information is gathered on its own through tools like cookies, pixels, and similar technologies. This can include:

  • Device information
  • Browser type
  • IP address
  • Network connection details
  • How you use the site
  • The pages and services you interact with

This helps us understand how the site is performing and make the experience better.

Information from Third Parties

We may also pick up information about you from partners and providers who help us run things, such as:

  • E-commerce platforms like Shopify
  • Payment processors handling transactions
  • Marketing and analytics providers
  • Logistics and fulfillment partners

Payment providers collect payment details (card or bank information, for example) directly so they can process your transaction and complete your order. Anything we receive from third parties is handled under this same Privacy Policy.

How We Use Your Information

Your personal information may be put to work for several purposes, including:

Providing Products and Services

We use your data to process purchases, manage accounts, ship orders, handle returns and exchanges, and keep you posted about your transactions. Shopify may also process certain details to support checkout and related functions under its own privacy policies.

Marketing and Advertising

Where your consent is needed, we may send marketing messages by email, SMS, or other channels. We may also use some information to tailor ads and sharpen promotional campaigns, whether on our own site or on third-party platforms.

Security and Fraud Prevention

Personal information may be used to spot suspicious behavior, look into fraud, or protect our services and users from unauthorized activity.

Keeping your login details confidential is your responsibility. If you think someone has gained access to your account, please contact us right away.

Customer Support and Improving Our Service

We use personal information to answer questions, help you out, and refine what we offer — all of which keeps the experience dependable and strengthens our relationship with you.

Cookies and Tracking Technologies

Like most websites, ours uses cookies and similar tracking tools. They help us:

  • Improve how the site works
  • Remember your preferences
  • Understand how the site is used
  • Boost performance and the overall experience

You can read more about Shopify-related cookies here: https://www.shopify.com/legal/cookies

Most browsers accept cookies by default, but you can change your settings to block or delete them. Be aware that switching cookies off may affect parts of the site.

Our website doesn't currently respond to "Do Not Track" browser signals. For more on those, see: http://www.allaboutdnt.com

Sharing Personal Information

In some situations, we may share personal information with outside parties where it's needed to run our services. That can include:

  • Payment processors
  • Shipping and fulfillment partners
  • Customer support providers
  • Data analytics providers
  • Marketing partners

We may also share information when the law, a legal process, or a regulator requires it — and within our own company structure or with affiliates where it's necessary for business operations.

Third-Party Websites

Our site may link to external websites or services we don't run. If you click through to one, we'd encourage you to look over its own privacy policy and terms. We aren't responsible for the privacy practices or content of other sites.

Children's Privacy

Our services aren't meant for children, and we don't knowingly collect personal information from anyone under 16. If a parent or guardian discovers that a child has shared personal information with us, they can contact us to have it removed.

Data Security and Retention

We put suitable safeguards in place to protect personal information from unauthorized access, misuse, or loss. That said, no system is ever completely secure, and we can't guarantee absolute protection for information sent over the internet.

We keep personal data only as long as we need it to:

  • Maintain accounts
  • Provide services
  • Meet legal requirements
  • Resolve disputes
  • Enforce our agreements and policies

Your Privacy Rights

Depending on where you live, you may have certain rights over your personal data, which can include the right to:

  • Access the personal information we hold about you
  • Ask us to delete your personal information
  • Correct inaccurate data
  • Request data portability in certain cases
  • Restrict how we process your information
  • Withdraw consent where consent is what we rely on

You can also opt out of marketing messages using the unsubscribe link in our emails. Note that transactional messages about your orders or account may still reach you even after you've turned off marketing.

Exercising Your Rights

To act on any of these rights, get in touch using the contact details below. We may need to confirm your identity by asking for certain information before we can process your request. Authorized representatives may submit requests on your behalf where the law allows.

Complaints

If you believe your personal information hasn't been handled properly, please reach out to us directly. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Where Your Data Is Processed

Information collected through our website may be processed and stored in the United States. By using our services, you accept that your information may be transferred to and handled within the United States, in line with applicable U.S. law and this Privacy Policy.

Company Information

Shop Name: Angela for NYC Company Name: Accel Group B.V. Company Registration Number: 95137831 Tel: +1 424 496 3726

Business address: Gabrielmetzustraat 56H, 2316AJ Leiden, Netherlands.

Email: hello@angelafornyc.com

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (BST)

Saturday – Sunday: 12:00 PM – 5:00 PM (BST)