Shipping Policy

Shipping Policy

At Angela for NYC, we want delivery to feel clear and reliable. Below you'll find where we ship, how orders are handled, and what to expect when it comes to timing.

1. Where We Ship

For now, Angela for NYC delivers only within the United States.

Orders placed from outside the US can't be processed at this time.

2. Delivery Address

We send each order to the address you enter at checkout.

It's up to you to make sure those details are correct and complete. An address that's wrong or missing information can lead to delays or a parcel being sent back.

3. Order Processing

Once you've placed an order, we prepare and process it within 1 to 3 business days.

Business days run Monday through Friday, public holidays excluded. Anything ordered over a weekend or holiday is processed on the next working day.

Order Cut-Off Time

Orders placed before 6:00 PM (GMT -5, Eastern Time), Monday through Friday, can be processed the same day.

Orders that come in after that cut-off, or over the weekend (Saturday and Sunday), are processed on the next business day (Monday).

4. Shipping Duration

After your order is processed and leaves our logistics center, shipping to the US usually takes:

8 to 12 business days (Monday–Friday)

Timing can shift depending on a few things, such as:

  • Seasonal demand
  • Transport capacity or logistics constraints
  • Customs clearance
  • Public holidays
  • Higher order volumes during sales or promotions

5. Estimated Total Delivery Time

The full timeline comes in two parts:

  • Order processing: 1–3 business days
  • Shipping: 8–12 business days

That works out to roughly 9–15 business days from the day you order.

These are estimates, and they can occasionally move because of factors outside our control. Our logistics partners keep an eye on shipments to help everything run smoothly.

6. Shipping Costs

Every order from Angela for NYC ships free. There are no extra shipping or handling charges.

7. Secure Payment Methods

We offer several secure payment options, all protected by SSL encryption:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Amazon Pay

Every payment runs through trusted providers to keep your transaction safe.

8. Order Tracking

Once your order ships, you'll get a confirmation email with a tracking link you can use to follow your package whenever you like.

Keep in mind that tracking details can take 3–8 business days to appear after a parcel leaves the warehouse, depending on the carrier.

9. Failed Deliveries or Wrong Addresses

If a package can't be delivered because the checkout address was wrong or incomplete:

  • The shipment may be sent back to our logistics partner
  • Our support team will reach out to sort it out
  • We'll work with you to arrange redelivery or another suitable solution

To keep things moving, please double-check your delivery details before you complete your order.

10. Delivery Confirmation

When the carrier marks a package as delivered, we consider the shipment complete.

If you can't find a parcel that's been marked delivered, our support team will help you contact the carrier and look into what happened.

11. Customer Support

Questions about your order or where your shipment is? Our support team is here to help.

📧 Email: hello@angelafornyc.com

Monday – Friday: 9:00 AM – 5:00 PM (BST) Saturday – Sunday: 12:00 PM – 5:00 PM (BST)

We usually reply within 12–24 hours on business days.

12. Company Information

Shop Name: Angela for NYC Company Name: Accel Group B.V. Company Registration Number: 95137831 Email: hello@angelafornyc.com Tel: +1 424 496 3726

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (BST)

Saturday – Sunday: 12:00 PM – 5:00 PM (BST)

Business address: Gabrielmetzustraat 56H, 2316AJ Leiden, Netherlands.