Terms & Conditions

This website is operated by Angela for NYC. Across these pages, any reference to "we," "us," or "our" means Angela for NYC and the company that runs this store, Accel Group B.V.

When you browse this website or buy something through our online store, you accept the Terms and Conditions set out below ("Terms of Service"). They apply to everyone who visits, shops with, or otherwise uses the site.

If these Terms aren't something you're willing to accept, please don't use the website or any of the services it offers.

1. Using the Online Store

By using this website, you confirm that you meet the minimum legal age in your country or state. If a minor is using the site under your care, you confirm that this happens with your permission and under your supervision.

You agree not to use the website or our products for anything unlawful or unauthorized. Any attempt to harm, disrupt, or compromise the operation or security of our services — including uploading malware or harmful code — is strictly forbidden.

Breaking these rules can lead to your access being suspended or cut off immediately.

2. General Conditions

We may decline or cancel an order at our discretion where there is a valid reason to do so — for example, suspected fraud, a technical problem, or misuse of the site.

Payment details are always sent over secure, encrypted connections. Other information moving across the internet, however, may not always travel in encrypted form.

No part of this website — its content or its services — may be copied, reproduced, shared, sold, or otherwise exploited without our written consent in advance.

3. Accuracy of Website Information

We do our best to keep everything on the site accurate and current, but we can't promise that all content is at all times complete, correct, or up to date.

Anything published here is meant for general information only and shouldn't be treated as professional advice.

We may update, change, or take down any content on the website whenever we choose.

4. Changes to Products, Services, and Prices

Prices and the availability of products can change at any time, without advance notice.

Where it's necessary for operational or technical reasons, we may also adjust, pause, or stop offering parts of the website or our services.

5. How a Contract Is Formed

Showing a product in our store is not a legally binding offer in itself — think of it as a non-binding catalog.

The moment you place an order by selecting "Buy" or "Checkout," you are making a binding offer to purchase.

An automatic confirmation email is simply a receipt of your order; it does not mean we've accepted it. The contract only becomes legally binding once your order has actually been dispatched.

6. Warranty and Consumer Rights

Everything sold here falls under the consumer protection laws that apply.

Nothing in these Terms takes away or replaces any legal rights you're entitled to under the law that applies to you.

7. Products and Availability

Certain items may be sold only online and may be available in limited numbers.

We try hard to show colors and images as faithfully as we can, but the way a product looks can differ depending on your device or screen.

Where needed, we may restrict sales to particular people, areas, or jurisdictions. Products may also be changed or withdrawn at any point.

Shipping Information

Orders ship directly to you from our international fulfillment facility in Asia.

Depending on where your order is going, import duties, customs charges, or taxes may apply. Local authorities set these fees, and they remain the customer's responsibility.

8. Billing and Account Information

When you order, you agree to give us billing and account details that are accurate, current, and complete.

We may review or cancel an order if the information provided appears wrong, incomplete, or suspicious.

It's up to you to keep your details up to date if anything changes.

9. Third-Party Tools

The website may give you access to tools or services run by outside providers. These are made available "as is," with no warranties or guarantees of any kind.

Using any third-party tool is entirely your own choice and at your own risk.

10. Links to External Websites

You may find links on our site that lead to third-party websites or services.

Angela for NYC has no responsibility for the content, policies, or conduct of those external sites.

Any dealings you have with an outside provider are strictly between you and that provider.

11. User Submissions

If you send us comments, feedback, ideas, or suggestions, we may use that material for our business purposes without any limitation.

You must not submit anything that infringes someone else's rights, breaches intellectual property, or breaks the law. You remain solely responsible for whatever content you share with us.

12. Personal Information

How we collect and use personal data is explained in our Privacy Policy, which sets out the way we handle customer information.

13. Errors and Omissions

From time to time the site may contain typos, inaccuracies, or gaps — in a product description, a price, or an availability note, for instance.

We may correct these and refresh the information at any time, without notice in advance.

14. Prohibited Activities

The website must not be used for anything illegal, fraudulent, deceptive, abusive, or harmful.

Any breach of these rules can result in your access being terminated immediately.

15. Limitation of Liability

So far as the law allows, Angela for NYC is not liable for any damages arising from your use of this website or from being unable to use the services we provide.

Where minor negligence is involved, our liability is limited to breaches of obligations that are essential to the contract.

Your statutory consumer rights are not affected.

16. Indemnification

You agree to indemnify and hold Angela for NYC harmless against any claims, damages, or legal proceedings that arise from your breach of these Terms or your unlawful use of the website.

17. Severability

Should any part of these Terms be deemed invalid or unenforceable, every other provision stays fully in force.

18. Termination

These Terms stay in effect until either you or Angela for NYC brings them to an end.

We may suspend or terminate your access to the website at once if these Terms are violated.

19. Governing Law

These Terms are governed by the law applicable to the seller's place of establishment, without affecting any mandatory consumer protection laws that apply where the customer lives.

20. Returns and Refunds

Full details on returns and refunds are set out in our Return & Refund Policy, which forms part of these Terms.

21. Company Information

Shop Name: Angela for NYC Company Name: Accel Group B.V. Company Registration Number: 95137831 Tel: +1 424 496 3726

Business address: Gabrielmetzustraat 56H, 2316AJ Leiden, Netherlands.

Email: support@jadeheather.com

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (BST)

Saturday – Sunday: 12:00 PM – 5:00 PM (BST)